Service Status¶
Welcome to Evam Status page. Here you’ll find live and historical data on system performance.
UK¶
Active Incidents¶
Note
All Systems Operational
Historical incidents¶
Below you’ll find a record of all incidents from the past 30 days.
Sweden¶
Active Incidents¶
Note
All Systems Operational
Historical incidents¶
Below you’ll find a record of all incidents from the past 30 days.
Incident Categorisation¶
To ensure transparency and consistency in how we communicate issues, we classify incidents into different priority levels based on their urgency and impact. This helps our team respond appropriately and allows you to understand the severity of an incident at a glance.
S1 – Critical
These incidents represent the highest level of severity. They typically involve complete system outages or issues that prevent the majority of users from accessing core services. Our team responds immediately to resolve S1 incidents.
S2 – High
Incidents at this level cause a large-scale impact but do not fully take down the system. For example, a major feature may be unavailable or malfunctioning. These are addressed with urgency, though they may not require the same escalation as S1 events.
S3 – Moderate
These are issues with a limited or moderate impact, such as a minor feature not functioning as expected. While important, S3 incidents are prioritised alongside other ongoing work and may not be resolved as quickly as higher-severity incidents.